Privacy Policy

Last updated: August 2026

At Honey BB, your privacy is not just a legal obligation — it is a core part of who we are. We understand the sensitive nature of our products and are fully committed to protecting your personal information with the highest level of discretion and security.

1. Who We Are

Honey BB is a premium intimate wellness brand operated by:

Unit B, 9th Floor, Thomson Commercial Building,
8th Thomson Road, Wan Chai, Hong Kong 999077
Email: honeybb.china@gmail.com
Phone: +86 197 0011 2234

2. Information We Collect

We collect the following types of information when you use our website or place an order:

• Personal identification: Name, email address, phone number, billing and shipping address
• Payment information: Processed securely via our payment providers. We do not store full card details.
• Order history: Products purchased, order values, and delivery details
• Device & browsing data: IP address, browser type, pages visited, and time spent on site (via cookies and analytics tools)
• Communications: Any messages or enquiries you send to us

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and tracking information
• Respond to customer service enquiries
• Improve our website, products, and services
• Send marketing communications (only with your consent)
• Comply with legal obligations

4. Discretion & Confidentiality

We take extra care to protect the privacy of our customers given the nature of our products:

• Your purchase history is never shared with third parties for marketing purposes
• All orders are shipped in plain, unmarked packaging
• Billing statements will show a discreet name, not Honey BB
• We will never contact you in a way that could reveal the nature of your purchase

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with trusted third parties who assist in operating our business, including:

• Payment processors (e.g. Shopify Payments, PayPal)
• Shipping and logistics partners
• Analytics providers (e.g. Google Analytics)
• Email marketing platforms (only if you have opted in)

All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the data we hold about you
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to withdraw consent for marketing at any time
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at honeybb.china@gmail.com.

9. Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: honeybb.china@gmail.com
• Phone: +86 197 0011 2234
• Address: Unit B, 9th Floor, Thomson Commercial Building, 8th Thomson Road, Wan Chai, Hong Kong 999077